By placing an order with New Life Extensions you agree to have read and agreed with our terms, policies, and agreements. All policies may be updated or changed at any time.

At New Life Extensions value each order and handle all packages with care. We understand you are eager to sport your new look, so our team works diligently to process your orders in a timely fashion.

Shipping Estimates:
Our standard processing time is 5-7 business days, excluding weekends. You will receive tracking information 24-48 hours after your order has been processed. If you have questions about your order, please contact with your order number and we will be happy to assist you.

Incorrect Address:
Please ensure all information is correct before checkout. An email confirmation will be sent after checkout. We encourage you to double-check your order details at this time. After 24 hours, there can be no changes to your order. If you are experiencing an issue with your order, please reach out to us as soon as possible.

Lost/Stolen Packages:
New Life Extensions will not be held responsible for lost, stolen, or damaged packages. If you encounter an issue regarding lost, stolen or, damaged packages please contact the carrier with your tracking information.

By placing an order with New Life Extensions you agree to have read and agreed with our terms, policies, and agreements. All policies may be updated or changed at any time. Here at, your satisfaction is our number one priority.

We stand by our standards of quality and take great measures to ensure you are getting a great product every time.

Final Sale:
Please be advised that all sales are final. We do not accept opened, used, or altered products to comply with safety and sanitary guidelines.
Once an order is delivered, you may report any damages or errors with your order within 24 hours. You can contact us at info.newlifeextensions@gmail.com submit a claim.

Please be advised that claims cannot be submitted after this time.In the event, you have a return issue (at no fault of New Life Extension).  We will not accept opened, used, or altered products.

Chargeback Policy:
By making a payment with , you certify that you are the legal owner of the card used. You agree that you are accepting service or product in full compliance with our terms and agreements (including returns and service policy). Disputes should be addressed with our support team and resolved with the customer directly. All illegal chargebacks or false claims may be subject to litigation. In the event that a dispute is issued by your bank, all services will cease. Legal notices, collections, and criminal charges may be issued at any point by New Life Extensions.